Here you will find quick answers about payments, receipts, card security and reservation charges.
All payments are always made directly to the hotel.
Payment for hotel accommodation in Angola must be made by bank transfer to the account indicated on the reservation form. You should make the reservation guarantee payment after receiving confirmation of your reservation from the hotel.
You should send the proof of payment to the hotel by email.
After making the reservation, you will receive a confirmation email, which also serves as a receipt. At check-out, you will receive a receipt from the hotel detailing any additional charges incurred during your stay.
We take the security and protection of credit card information very seriously. All data is sent to the hotel in encrypted form, and only the authorised person will have access to it after the reservation has been confirmed and a special code has been requested to decrypt the information.
At some hotels, the reservation will be charged at the time of confirmation. In other cases, you will pay for your stay directly at the hotel when you check in.
Always check the reservation details page or the confirmation email.
If you do not cancel your reservation within the period specified by the hotel, you may be subject to the cancellation and amendment fees imposed by some hotels.
Cancellation and amendment policies vary from hotel to hotel, so please check this information carefully in the reservation confirmation email.