2024 can be considered a positive year as tourism begins to occupy its space in the national panorama.
In terms of online reservations, and at hoteisangola.com, the year was positive as there was a growth in the number of reservations of 26% compared to the same period in 2023.

From the results we can highlight:

Provinces with the highest demand: - at the level of provinces and in terms of number of reservations we can indicate that Benguela continues to be the province with the highest demand for the hoteisangola.com support line
1. Benguela: 32% of total reservations.
2. Luanda: 19%.
3. Huíla: 13%.
Difficult scenarios in the provinces; Cunene and Uíge, where there are no platform partners

Most Popular Hotel Units:

1. Hotel Serra da Chela (Lubango) - increase in demand and occupancy due to improvements in quality in general
2. Hotel Roma Ritz (Huambo) - economical option in a province where many hotel units are not yet linked to platforms such as hoteisangola.com
3. Hotel Praia Morena (Benguela).
4. Aparthotel Mil Cidades (Benguela).

Municipalities with More Reserves:

1. Benguela.
2. Lubango.
3. Huambo.

Hotel units with the highest occupancy per Nights:

1. Hotel Serra da Chela.
2. Hotel Praia Morena.
3. Hotel Roma Ritz.

High occupancy dates:

• Lubango: Highlight in August during the Nossa Senhora do Monte festivities.
• Benguela: High occupancy on long weekends and at the end of the year, with events such as FIB impacting demand.
Bookings by Travel Agents and Operators: Increased significantly in 2024, from 5.7% in 2023 to 13% of total booking volume.

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Quality Assessment:

Only 4.3% of customers complete the evaluation forms sent automatically to users' email with reservations made via the platform.

Top 3 hotel units with more than 5 reviews:

1. Pululukwa Resort (9.3 rating, 25 reviews).
2. Flamingo Bay Resort (9 rating, 12 reviews).
3. Aparthotel Mil Cidades (8.9 rating, 20 comments).

Average Ratings by Province:

1. Namibe: 8.62 average rating (2 units, 13 comments).
2. Huíla: 8.53 average rating (8 units, 64 comments).
3. Luanda: 8.11 average rating (22 units, 87 reviews).
4. Benguela: 7.79 average rating (21 units, 130 comments), with a downward trend in ratings over the last 3 years.

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