We thank all customers who chose to make their accommodation reservations through the platform, www.hoteisangola.com.
After your stay, we send an automatic link so you can evaluate your experience. However, we have noticed that the percentage of responses is still low in relation to the total number of reservations made.
The reviews we receive are essential for the continuous improvement of our partners' services and to ensure that we provide the best possible experience when choosing future customers.

Evaluation criteria include aspects such as:
- Cleaning
- Comfort
- Location
- Service (Personal)
- Price-Quality Relationship

The published data reflects customers' opinions on hotel units with five or more reviews, covering the period from 2020 to July 2024. It should be noted that the results are not segmented by type of hotel unit or star rating, as this allows a more general view of the performance of the units.

We invite all our guests to share their experiences via the link received, as each piece of feedback is essential for improving the quality of our partners' services. Together with the hotel units, we are committed to increasing quality levels to ensure that your stay is memorable.

We appreciate everyone's contribution!
Sincerely,

We appreciate everyone's contributions!

Note: by browsing the hotel units and clicking on the comments you can read all the customer reviews